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Answers about customization, private photos and the intended production process.
What can I upload?
JPG, PNG or WebP up to 6 MB and 40 million decoded pixels. Use a photo you have permission to use. The original stays in your local draft until TEST checkout or an explicitly submitted studio review saves a private copy.
Can I print or engrave the same photo?
Yes. Choose a craft preference, then a product and compatible options. Unpublished or unconfigured products cannot be quoted or ordered. The craft cards show examples, not processed versions of your photograph.
Is the preview a finished-product proof?
No. It is a digital layout concept. A specific design version needs customer confirmation and studio review; actual materials, color and engraving require physical samples.
Are all products solid wood?
Solid Wood and Birch Plywood are identified separately. Birch Plywood is made of layered veneer. Material and surface combinations await sampling.
Can I make a real payment?
This local storefront uses TEST checkout. Live payments, production and real delivery are not enabled. Prices and delivery configuration require verification.
How do I get help with an order?
Use the existing account, order or contact pages. Order access requires the appropriate customer or staff permission. External support connectivity is disclosed separately; no order status is invented.
Still have a question? Contact our team →